How do you respond to someone having a go at you? Do you feel small, insignificant and hurt? Of course you do!…..No one likes to be yelled at or treated with disdain. On the flip side, have you ever got so angry that you have lost it and yelled at someone or put them down? I know I have and it feels horrible afterwards. At work, in a group, socially or at home do you communicate to the best of your ability?
Are you tactful or demanding? Are you consultative or controlling? Do you ask or do you tell? Do you achieve the outcomes you hope to or are you constantly in battle with others? I read a saying yesterday that I liked “Tact is the knack of making a point without making an enemy” Isaac Newton…..How true! I find that people are far more receptive to feeling consulted and listened to rather than feeling talked over or patronised. Sometimes we must make our point of view known, but if we take the time to think about it and take a moment to reflect, we can always come up with a kind, non patronising way of expressing ourselves.
Think about how you come across to others. Is it how you would like to be communicated with or do you need to address your communication skills???? Are you approachable or can you be seen to be snappy, rude, have a I know best attitude or maybe you are sometimes dismissive of others? Have a good look at how you come across and see if it is the real you or perhaps it may be the scared, defensive you. Remember “you can catch more flies with honey than with vinegar.”
Are you tactful? Do you know someone who is often rude? Let me know your thoughts…………